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Help Guides

If you come looking for help, you've come to the right place

Getting Started

Everything you need to start listening to you messages

Message Statistics

We can help you understand your play statistics to better understand what's popular

Your Online Media Site

Frequently Asked Questions to help you setup your online church media site

Frequently Asked Questions

Online Church Media enables new members and church believers to get immediate access to your full library of online preaching without having to buy any tapes or CDs. We are a great complement to your active CD and tape ministry. Ask about our options to mails CD’s directly to your listeners.
For your Online Church Media account we will provide you a special website address specifically for you to use on your church main website. Simply place the website address (URL) in your ‘store’ or ‘shop’ buttons and your listeners will be sent directly to your page to subscribe and purchase. If you do not have a main website of your own, simply forward the website address we give you and your listeners can go directly there to view and purchase your media.
Of course. If there is a software and CD R/W drive installed on your computer and the media is downloaded to your computer, then it can be copied to a CD using the software. Example of a software that can be used is Windows Media Player.
Not yet, but email us and let us know if you are interested in us providing this service. You can email us at support@onlinechurchmedia.com
Yes, after downloading the media file, store them on your computer. You should see a download link for any free media or media that you’ve paid for once purchased and logged in.
We are backed by the industries best technologies, I can comfortably say regardless the size of your listener base, if they have a good internet connection, they’ll be able to download with little problem.
Yes, a dialup connection works when listening to audio media. On the other hand, uploading media with a dialup connection is not advised because of the lengthy upload periods.
Coming soon, if you’re interested in this functionality email us at support@onlinechurchmedia.com and we’ll work to fulfill your media needs.
In your ‘My Account’ settings there is a button to ‘Cancel My Account’. But why would you want to do that? Email us at support@onlinechurchmedia.com and let us know.

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